Magnavox 160gb Hdd & Dvd Recorder With Digital Tuner For Those Who Have The Magnavox 160GB DVD Recorder With Digital Tuner?

For those who have the Magnavox 160GB DVD Recorder with Digital Tuner? - magnavox 160gb hdd & dvd recorder with digital tuner

I can not load any DVD drive. When I try, the menu is gray dubbing. I have many different films, including in other DVD recorders (which is sure to be over). My friend has the same problem. I called tech supp and they told me that all these films (protection against copying even those who have burned w / local channels, I doubt ~ must have)
I can play DVDs on this computer and can be loaded onto the hard drive when you use another drive and the patch on the Magnavox. Help!